Our
Quality
Every batch tested, so you can serve without worry.
Will it leak? Will it bend? Is it safe for food? These are fair questions to ask about any plate, bowl or food container. At Chuk, samples from every batch hold oil and water at 100°C for 30 minutes each without leaking or going soggy. We also weigh them and bend-test them, and our finishers check every piece by hand before it is packed. Then we put the results online, so you can see them yourself.
What we check?
Will Chuk plates and bowls leak?
We fill samples from every batch with oil heated to 100°C and leave them for 30 minutes. Then we do the same with water at 100°C. That is about as long as a delivery takes to reach your customer. To pass, nothing can soak in, leak out or pass through, and the plate must not go soggy. If a sample fails, the batch does not go out.
Will they bend or go soft?
Every Chuk product has a fixed weight. A lighter plate is a thinner plate, and thin plates bend. So we weigh samples from the line every hour, all day, not just once per batch. Samples also go through a bending test, to make sure they stay firm when they are full and being carried.
Is every piece checked by hand?
Yes. Before packing, our finishers look at every piece. A piece with any of these faults is taken out:
- Cracks
- Missing fibre (thin or bare patches)
- Foam marks
- Pressing marks
- Rough or uneven edges
- Insect marks
- Mould marks
- Spots
All checks at a glance
| Check | How often | What we do | What passes |
|---|---|---|---|
| Oil test | Every batch | Fill samples with oil at 100°C and leave for 30 minutes | Nothing soaks in, leaks out or passes through. The plate does not go soggy |
| Water test | Every batch | Fill samples with water at 100°C and leave for 30 minutes | Nothing soaks in, leaks out or passes through. The plate does not go soggy |
| Weight check | Every hour | Weigh samples against the fixed weight for that product | Within the standard weight VERIFY CLAIM |
What is batch testing?
A batch is one production run of a product. Batch testing means we take samples from every batch and test them before the batch is sent out. Each batch has its own number, printed on the box. At Chuk, the test results for every batch are saved with photos and linked to that number, so any customer can look them up.
Check your batch
- Find the batch number/ if shift name written on your Chuk box. (Please note if the shift name is written, only put shift name on the finder)
- Go to the page below.
- See the oil, water, weight and bending results, with photos from the day it was tested.
FAQs
Chuk fills samples from every batch with oil and water at 100°C for 30 minutes each, weighs them every hour and bend-tests them. Finishers also check every piece by hand for faults like cracks, spots and rough edges before packing. The results, with photos, are saved against the batch number and can be seen on this page.
Cracks, missing fibre, foam marks, pressing marks, rough or uneven edges, insect marks, mould marks and spots. Finishers check every piece by hand, and a piece with any of these is taken out.
Yes. Bagasse is sugarcane fibre. Chuk uses it unbleached, with no chlorine and no toxins, and Chuk products are food-safe and FDA-compliant.
Most Chuk products are microwave-safe for up to 3 minutes. Check the product page for the item you are using.